Frequently Asked Questions
Everything you need to know about shopping at Mythical Store.
What are your standard shipping times?
We offer standard shipping which typically takes 3-7 business days within the continental United States. International shipping times vary by location, usually ranging from 10-21 business days.
How can I track my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What is your return policy?
We accept returns within 30 days of purchase for most items. Products must be in their original, unused condition with all packaging intact to qualify for a full refund.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the customer.
How do I contact customer support?
Our support team is available via email at support@mythicalstore.com or through our live chat feature from Monday to Friday, 9:00 AM to 5:00 PM EST.